Are you struggling to keep up with rent payments, maintenance requests, and messages from tenants? Struggle no more! Instead, consider investing in an online tenant portal.
Other landlords are already using the latest tenant management tools to operate more efficiently. In fact, the global property management software market will grow by almost 9% before 2030. Neglecting online property management tools could leave you behind the curve.
What are the benefits for landlords and tenants? Read on to find out!
Review Rental Property Documents
As a landlord, you need to keep up with dozens of documents per client, including lease agreements. Losing these documents can affect your ability to resolve disputes and miscommunications. The top tenant portal features document management.
You and your tenants can access these documents anywhere, at any time. You won't have to send individual documents to your tenants. This can save you time and stress as you field multiple requests.
Use these tenant management tools when a tenant's lease is about to lapse. You can send them the new lease agreement through the portal.
Streamlining the renewal process may encourage tenants to sign a new agreement. If renewing is a hassle, they may move out.
Streamline Rent Collection
How many of your current tenants are behind on rent? In the US, about 15% of households (six million) are behind. Collecting delinquent funds can get stressful, especially if you have multiple tenants.
Instead, start relying on digital rental solutions. Tenants can submit their payments through their online portal. You can even charge late fees automatically (allowing you to avoid the stress of asking in person).
Consolidate Tenant Communication
Imagine spending all day answering phone calls, text messages, and emails. Managing multiple conversations on different platforms leads to miscommunication. Instead, use your online tenant portal.
You can consolidate these conversations in one space. This will make it easier for you to respond promptly. Otherwise, tenants may get frustrated when there are delays.
You can even automate responses to simple or frequently asked questions. This will save you time while ensuring tenants have the answers they need.
Track Property Maintenance Requests
These tenant management tools allow renters to submit maintenance requests online. Keeping up with maintenance will protect your investment properties. If they're falling apart, tenants may decide not to renew their leases.
If you're struggling to keep up with requests, partner with a property management company. Choose a company that already provides clients with access to digital rental solutions. Using their platform can help you operate more efficiently.
You can use the portal to track projects in real-time. You can make sure each project is completed in a reasonable amount of time to boost tenant satisfaction rates.
Start Using an Online Tenant Portal
Investing in an online tenant portal will help you work more efficiently. It can also boost tenant satisfaction rates, leading to more renewals. Experience the benefits of online property management firsthand!
Our team at PMI Northbay can set you and your tenants up with an online portal. We're part of a fast-growing property management franchise that's been changing the industry for 20 years.
Trust our state-of-the-art digital rental solutions and award-winning services. Contact us today for your free rental analysis.
